Testimonials

Here are some testimonials we have received from our valued clients.

“J&M really gave me peace-of-mind. After hearing how upset I was over a particular incident, they scheduled the consultation immediately and then did the installation very shortly after. The installation was fast and they were professional and above all, respectful. Exactly what I needed at the time.”

MI, client since 2005

“My corporate offices are located in midtown on the west side of Manhattan and obviously, I could have chosen from any number of security system suppliers. But I selected J&M, and I am extremely happy with the service. So much so, that I used J&M for my home as well. I continue to refer many friends and clients to J&M with no hesitation.”

Robert Hotaling, The Hotaling Group, client since 1997

As a first time home buyer, I was overwhelmed with all the work and stress that came along with transitioning to a new home. One of the most important and confusing aspects of the process was home security. Coming from an apartment building, I wasn’t sure who was the right provider, what level of protection I would need to feel comfortable or even how much a security system should cost. I reached out to a few friends in the area and several recommended J&M. I called J&M to learn more and could not be happier that I did. Throughout the planning stage, the J&M team was patient, informative and helpful. We talked through the pros and cons of various products and what would happen in the event of an emergency, property breach, fire, carbon monoxide or smoke issue. After several discussions, I decided to move forward with J&M. Mark and Al were the two J&M team members who came to my home to install the system. We spent several hours together and, aside from Mark and Al being proficient and helpful, we had a really fun time together. They were perfect gentlemen and answered every one of my long list of questions. The service is now activated and I feel completely safe and comfortable. I am able to access my panel from my phone and am excited about the service. Thank you, J&M!”
Mike, NY

“Mark, one of the owners was there the whole time. He and his team did an outstanding job and made sure I knew how to operate the security camera before they left. I felt the price was very reasonable. They installed a security camera and were there for less than 2 hours. They arrived on time for the estimate and the job.”
Nick C. Buchanan, NY

“J&M are very professional. They answered all of my questions, made sure I understood what they proposed to do, and patiently explained the process and the work done. It was a pleasure working with them. I highly recommend them to anyone who needs home security services.”
Luvaghn B. Hartsdale, NY

“I am extremely satisfied with the quality of their work and their customer service. I will use their services again and recommend this vendor without reservations.”
Mo Y. Pelham, NY

“Mark and his crew were excellent! Very knowledgeable and did their best to keep any existing wiring to keep installation cost low. Great customer service, very responsive, and very friendly. Highly recommend this company!”
Stefanie D. Ossining, NY

“Great experience- very professional & knowledgeable. If you are looking for a camera security system let J & M be the ones to do the job.”
Raymond T. South Salem, NY

“Very professional, patient and practical in approach. Went above and beyond at the time of installation. I feel very secure now.”
Duane L. Scarsdale, NY

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